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Orders & shipping
- We charge a flat rate across Canada. Orders weighing less than 5kg will ship for $15. Orders above 5kg will ship for $20.
- All in stock items will be shipped within 1-3 business days.
- We ship via Canada Post parcel mail.
- All packages are tracked and include insurance.
- Please allow 5-7 business days for items within Canada and 10-14 business days for items shipped to the US.
- We are sorry to say we are no longer accepting custom orders. In order to streamline our business to be more productive we have had to make this change. We are sorry for any inconvenience and hope you understand.
- Please let us know if you have any concerns or are not satisfied with your purchase.
- We are able to exchange or refund your money (minus initial shipping fees & return shipping fees) up to 14 days after you have received your order.
- All items must be returned in their original condition.
- Once we have received your item we will issue a refund.
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